Make a Payment

• Once your request is invoiced, there will be a button on the top right corner of your request detail, “Make a Payment”

How do I pay for a deposit?

• If your request has a deposit, you will be given the option to pay for the deposit only or the entire total.

If you pay for the deposit first:

• • A new request will be generated and moved to Paid in Full. This is so the Box Office may secure your seats.
    
  • To keep track of your split requests, you will be able to find the linked ID in the request history.
    

If you pay for the total first:

• • The entire request will move to Paid in Full.
    

How do I pay with a check?

• When making a payment select ‘Check’. Enter the Check Issuer, Check Number and Check Total in the fields provided, then send the check to the Box Office.
• Address and Payee information can be found on the group sales memo.

Once the Box Office has received your check:

• • Your request will be marked as Paid in Full.

What happens if my payment is overdue?

• If your payment is overdue, it is up to the Box Office to extend your deadline or cancel your request. This is not done automatically.

Can I input less money to reduce my number of tickets?

• No. To reduce the number of tickets, you must request a modification by the Box Office. Once they have reduced the number of tickets in the order, the payment information will be updated accordingly.
  

Can I change the payment due date?

• You must request this from the Box Office.