Event Controlled Products

From the Nliven admin home page, click on the "Events" tab in the left-hand navigation menu. Select “Event Templates”. Event Controlled Products are configured as Event Templates.

An Event Controlled Product is an Event Template that is created for the selling of a Product only. This feature was designed so that a Product (Parking Pass for example) can be sold as an add-on via multiple Event-specific Event Templates simultaneously whilst using inventory from one source location, the Event Controlled Product Event/Template.

Preliminary Setup Work

Create a new Venue for your "Event Controlled Product" utilizing your Stripe Unified Account (UA) as the Payment Account.  For further details on creating Venues, access the Create/Edit a Venue page.

• Send an email to nlivensupport@tixtrack.com requesting that a multi-section general admission (GA) venue configuration be loaded to your desired Venue with the desired GA capacity.
• Create a Delivery Plan (if a new Delivery Plan is required)
  For further details, access the Create/Edit Delivery Plans & Delivery Methods page.

Create a Product Event Template

At the Event Templates page, click the "Create Event Template" button. Further details on how to do so are available in the Create or Edit an Event Template page.

Select "Event Template Type” of  "Standard" from the drop down menu and fill out the rest of the form as necessary, utilizing the Venue and Delivery Plan configured per the setup guidance above.
The Template should be configured to be in “General Admission Mode”. 
To toggle click on the toggle (shown below) click and when active you will see it turn blue/move to the right.

Create “Product” Price Levels

To configure the variants of an Event Controlled Product, you will need to create the corresponding Price Levels under the Event Template → Pricing → Price Levels.
For further details, access the Create Price Levels in an Event Template page.

An example configuration of a Price Level / Event Controlled Product

The Description field within the individual Price Level can be used to share information about the Product level that will appear in the Consumer Purchase Flow for the Event Controlled Product.

Configure Fee Set

Within the Event Template, go to Pricing → Fee Sets and configure any Fees required for your Product. For further details, access the Create Fee Sets/Fees in an Event Template page. 

Configure Inventory

Within the Event Template, go to Maps → Assign Prices and allocate inventory to each Price Level on the map as you see fit. For further details, access the Create/Edit Price, Hold, Accessible, Tag, or Seat Alert Maps in an Event Template page. 

Note: Only one Price Level per GA section is supported.

Create a “Product” Event

Under Events → Event List → create the events for your product. 

Go through the standard process of generating seats and setting the event to active as you would with any Event creation as detailed in the Create/Edit an Event page.

Sales & Benefits

There are two ways for Event Controlled Products to be sold: 

Direct Purchase via Consumer Flow or Sell Tickets / Point of Sale (POS)

This purchase flow mirrors that of  General Admission tickets, for which tickets within each Price Level can be added or removed.  

An example of the Event Controlled Product Event Template Consumer purchase flow

Purchase as an Event Controlled Product

This option allows the Event Controlled Product to appear as a “Product” or add-on within the purchase flow for any Event Templates it has been configured on.

For further details on configuring sales of an Event Controlled Product on another Event-specific Event Template, access the Create Products in an Event Template page. When creating the Product, inventory source “Event Controlled” will need to be selected and configured.

An example of an Event Controlled Product being sold on an Event-specific Event Template