Bulk Edit Seats

From the Nliven admin home page, hover over the "Events" tab in the left-hand navigation menu. Select "Event Templates". Find the Event/Show you would like to bulk edit seats for.

Bulk edit seats: This tool can be used by admins and event admins to bulk edit selected seats on individual performances or multiple events. For example, the run of a show. Changes to holds, price levels, seat tags, accessible status, or seat alerts can be made using the bulk edit seat tool.

• Select "Event Templates". Find the Event/Show you would like to bulk edit seats for.
• Click the three ellipses on the right-hand side of the “Edit Template” button.
• Select “Bulk Edit Seats”.

• A blank map of the venue will display.
• On the map, select the seats, rows, or sections that you would like to bulk edit.

• An “Event Detail” box will display on the right-hand side of the screen. This is where events can be filtered to match your bulk editing needs.

• Select the performances/ event dates that you would like to apply the bulk edit selection to. For example, all future events.
• The “days of the week” and “events drop-down” will update to include your selection. Click Next.
• The “Seat Attributes” tab allows you to filter which seats you would like to edit. For example, we will be effecting change on seats currently on ‘box office hold’ within the Circle section. Click Apply Filters.

• A seat list is produced at the bottom of the page detailing the selected seats and their status.

• In this seat section of the screen, click on the “Actions” tab on the right-hand side of the screen. Click “Perform Bulk Action”.

• A box will display asking you to select the action you wish to apply. For example, “Change Open/Hold” and click the blue “Next” button.

• Select the secondary action. For example, “Remove Hold”.

• Click the blue “Submit” button. Text confirming your change and the number of seats it will apply to will display.
• A green “Success” box will display on the top right-hand side of the screen.
• Once the bulk edit action is complete the seat list updates to reflect the changes.
  This list can also be exported as a .csv file.